HUMAN SUPPORT
ZENTBUDDY:
24/7 Human-Led Support Centre
ZentBuddy provides continuous, human-led customer support meticulously tailored to embody your brand’s identity. Our extensively trained agents deliver prompt and empathetic service across phone, chat, and email channels, consistently enhancing customer satisfaction and cultivating loyalty through each interaction.
FEATURES
- 24/7 Live Agent Availability – Continuous support coverage to meet customer needs at any hour.
- Native English-Speaking Support – Fluent, globally accessible service.
- Brand-Trained Personalisation – Agents trained to reflect your voice, tone, and values.
- Omnichannel Coverage – Seamless assistance across chat, email, and phone.
- Empathy-Driven Service – Every interaction is delivered with care, clarity, and professionalism (93% repeat purchase likelihood).
BUSINESS BENEFITS
- Reduces Churn – Prevents customer abandonment due to delayed or poor support.
- Strengthens Relationships – Builds long-term customer trust and loyalty.
- Rapid Scalability – Eliminates the need to recruit, train, or manage internal teams.
- Elevates Brand Perception – Provides a consistent, human-centred customer experience.
OUR PROCESS
How It Works
01
Chat/Call/Email
02
ZenBuddy Agent
03
Branded Response
04
Resolution
01
Setup Your
Campaign
Name your Campaign and choose your country
02
Get a Tracking
Number
Get a unique Tracking Number where you can send calls
03
Add a Target
Line
Forward your calls to buyers or anywhere you’d like them to go
04
Launch Your
Campaign
Name your Campaign and choose your country
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