ZentAI leverages advanced artificial intelligence to provide fast, 24/7 customer support by promptly resolving routine inquiries through your existing channels. It continuously enhances its performance through machine learning and intelligently escalates complex issues to human agents when necessary, all while maintaining a natural, empathetic, and human-like tone.
FEATURES
Provides immediate, 24/7 responses to customer inquiries.
Automatically escalates complex issues to qualified human agents.
Continuously learns from previous interactions to deliver increasingly accurate and personalised responses.
Preserves brand consistency through human oversight and tone alignment.
Seamlessly integrates with existing communication channels, including website chat, email, and CRM systems.
BUSINESS BENEFITS
Reduces average response time by up to 60%, improving overall efficiency.
Lowers support costs by minimizing reliance on human agents for routine queries.
Increases customer satisfaction through timely and effective assistance.
Strengthens customer trust by maintaining a balance between automation and human interaction.
OUR PROCESS
How It Works
01
Customer
02
ZentAI
03
Human Agent(If Needed)
04
Fast Resolution
01
Setup Your
Campaign
Name your Campaign and choose your country
02
Get a Tracking
Number
Get a unique Tracking Number where you can send calls
03
Add a Target
Line
Forward your calls to buyers or anywhere you’d like them to go