Privacy Policy for Zentrova
*Effective Date: 01/09/2024
*Introduction*
At Zentrova, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including through our website and customer support platforms.
1. Information We Collect
- Personal Data: We may collect personal information such as your name, email address, phone number, and billing details when you use our services.
- Usage Data: Information related to your interactions with our services, including IP addresses, browser types, and usage patterns, is collected to improve our offerings.
- Cookies: We use cookies and similar tracking technologies to enhance your user experience.
2. How We Use Your Information
- To provide and maintain our services.
- To notify you about changes to our services.
- To process transactions and send invoices.
- For customer support purposes.
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with third-party service providers for business operations, such as payment processing or IT support, under strict data security agreements.
4. Data Security
We implement robust security measures to protect your personal data, including encryption and secure data storage. However, no online service is entirely risk-free, and we cannot guarantee absolute security.
5. Data Retention
Your personal data will be retained as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
6. Your Rights
You have the right to access, modify, or delete your personal data. You can also object to the processing of your data under certain circumstances.
7. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, contact us at support@zentrovasolutions.com.